Towing will be provided if attempts to make your vehicle safely operable at the roadside have been unsuccessful. Flatbeds or dollies will be used when required. A charge per kilometer will be applied by the service facility.

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Battery Service can come to you to help you get on your way. If you are experiencing problems with your battery, our mobile Battery Service will test, boost, or replace your battery.

 

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If you get a flat tire, your vehicle’s spare tire will be installed, as long as it’s inflated and serviceable. Before calling Y.E.T, please ensure that any specialty key to remove the lug nuts is available. Service does not include repairs, additional trips to deliver a repaired tire, installation or removal of tire chains, mounting, dismounting or shifting of tires and

seasonal tire changeovers. To avoid damage, certain vehicles will require a tow to a garage as proper installation requires that the wheel lug torque be set to the recommended specification for your vehicle. Proper maintenance of a vehicle is paramount to ensure our service providers can provide efficient, seamless service. In the event that the service cannot be rendered safely due to poor conditions or maintenance, the driver reserves the option of towing the vehicle to safety to avoid possible damage.

 

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When you run out of gas, a limited supply of gasoline will be delivered to your disabled vehicle to enable you to reach the nearest open service station, or in accordance with towing service provisions, a tow will be provided to a facility where fuel is available. Specific brands or octane ratings cannot be promised. Basic Members will be charged the current pump price for the gasoline. 

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If your keys are locked in the vehicle, service will be sent to gain entry. If your keys are lost, broken, or we cannot gain entry into your vehicle, we also provide locksmith services at a charge. In cases where the vehicle cannot be made operable, towing services will be provided (manufacturer restrictions may prevent completion of service). Please note: the registered owner must be present while their vehicle is being serviced by a locksmith.

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Roadside Assistance for your bicycle. If you run into a problem that cannot be fixed on the spot, Y.E.T will transport you and your bicycle to wherever6 you need to go.

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